Globalbridgefreight.com

Terms and Conditions

Last Updated: March 13, 2025

Introduction

Welcome to Global Bridge Freight Logistics LTD (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of https://globalbridgefreight.com/ and the services offered by Global Bridge Freight Logistics LTD (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Definitions

  • “Customer” refers to any individual or entity that requests or uses our shipping, courier, or freight services.
  • “Shipment” refers to all packages, documents, or freight tendered to us on a single waybill/air waybill.
  • “Prohibited Items” refers to items that are forbidden by law or by these Terms to be transported.
  • “Force Majeure” refers to circumstances beyond our reasonable control.

Services

Service Description

Global Bridge Freight Logistics LTD provides express delivery, courier, and freight services worldwide. Our services include, but are not limited to:

  1. Express package delivery
  2. Freight forwarding
  3. Customs clearance
  4. Warehousing
  5. Logistics consulting

Service Availability

Our services are available in numerous countries worldwide. However, service availability, transit times, and delivery options may vary by location. We reserve the right to refuse service to any destination where regulatory or operational constraints exist.

User Accounts

Account Creation

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

Shipping Terms

Shipping Process

  1. Booking: Customers must provide accurate and complete information when booking a shipment.
  2. Packaging: Customers are responsible for ensuring items are properly packaged for transport.
  3. Documentation: Customers must provide all necessary documentation for customs clearance and international transport.
  4. Tracking: We provide tracking capabilities for most shipments.
  5. Delivery: Delivery times are estimates and not guaranteed unless explicitly stated.

Prohibited Items

You agree not to ship any items that are:

  1. Prohibited by law in the origin or destination country
  2. Dangerous goods, hazardous materials, or items requiring special handling without prior agreement
  3. Illegal drugs or narcotics
  4. Counterfeit goods
  5. Weapons, explosives, or military equipment
  6. Human remains
  7. Live animals (without special arrangements)
  8. Perishable goods without appropriate packaging
  9. Currency, precious metals, or jewellery (without special arrangements)
  10. Items of unusual value without declared value and insurance

Shipment of prohibited items may result in confiscation, destruction, penalties, or other legal action.

International Shipping

For international shipments, you agree to:

  1. Comply with all applicable customs, import, export, and sanctions laws
  2. Provide accurate declarations of contents and value
  3. Pay all duties, taxes, and customs fees that may apply
  4. Be the importer of record or designate one for destination countries

Payment and Fees

Service Fees

Our fees are based on shipment characteristics including weight, dimensions, origin, destination, service level, and any additional services requested. Current rates may be obtained through our website, customer service, or your account manager.

Payment Terms

  1. Payments are due at the time of service unless credit terms have been established.
  2. For account customers, invoices are due within the agreed payment terms.
  3. We accept major credit cards, bank transfers, and other payment methods as specified.
  4. Late payments may incur additional fees and interest charges.

Additional Charges

Additional charges may apply for:

  1. Fuel surcharges
  2. Remote area delivery
  3. Address correction
  4. Customs clearance
  5. Storage
  6. Special handling
  7. Failed delivery attempts
  8. Return shipments
  9. Insurance
  10. Other supplementary services

Liability and Insurance

Limitation of Liability

Our liability for loss or damage is limited according to applicable international conventions (including but not limited to the Warsaw Convention, the Montreal Convention, and the CMR Convention) and national laws.

For shipments where no convention or mandatory law applies, our liability is limited to the lesser of:

  1. The actual value of the goods
  2. US$100 per shipment
  3. 19 Special Drawing Rights per kilogram

Insurance

We offer shipping insurance for an additional fee. We strongly recommend insurance for high-value items. Insurance does not cover prohibited items or inadequately packaged goods.

Claims Process

  1. Claims for loss or damage must be submitted in writing within 30 days of delivery date or expected delivery date.
  2. Claims must include waybill number, description of items, and supporting documentation of value.
  3. For visible damage, notation must be made on delivery receipt at time of delivery.
  4. We reserve the right to inspect damaged goods before resolving claims.

Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

  1. Natural disasters
  2. Severe weather conditions
  3. Acts of public enemies
  4. War, terrorism, or civil unrest
  5. Government restrictions
  6. Labor disputes
  7. Power failures or transportation disruptions
  8. Pandemics or public health emergencies
  9. Cyber attacks

Intellectual Property

Website Content

All content on our website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

Use Restrictions

You may not:

  1. Modify, publish, transmit, or sell any protected content
  2. Create derivative works from our content
  3. Use our trademarks without written permission
  4. Use our website or content for any illegal purpose

Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

Termination

We reserve the right to terminate or suspend your account and access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Changes to Terms

We may modify these Terms at any time. The updated Terms will be posted on our website with the revised effective date. Your continued use of our Services after such modifications constitutes your acceptance of the modified Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our principal place of business is located, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our Services shall be resolved through:

  1. Good faith negotiation between the parties
  2. If negotiation fails, through binding arbitration in accordance with the rules of a recognized arbitration body
  3. The arbitration shall take place in our principal place of business, and the language of arbitration shall be English

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Contact Information

If you have any questions about these Terms, please contact us at:

Global Bridge Freight Logistics LTD
Email: info [at] globalbridgefreight [dot] com
US Office: Latona Street, Philadelphia, PA 19146, United States
Belgium Office: Ramselsesteenweg 314, Lillo, Antwerp 2040, Belgium